It is more than likely that there is a quick and easy solution to your problem. So in order to diagnose the issue(s)
you are experiencing please start by reading through the following list of our frequently asked questions. If a topic
correctly describes your problem, read through the quick help and follow the suggestions provided.

Minimum Requirements
In order to access a Webcast presentation, please ensure your system meets the minimum requirements.

Test Your System
Click here to test your computer configuration to see if it meets the minimum requirements.
To ensure full compatibility with the Event (or our) webcasting system, click here to to view an archived webcast.
Click here to test an Audio and Video Stream.

FAQs
I get a page not found error message when I click on the event URL.
I pre-registered using another computer, and I am being prompted to register again.
I keep receiving an error message when I try to register for an event.
Do I need to download anything to view this presentation?
My computer prompted me for a password when I try to attend the event.
I am trying to join the Webcast and the browser window is not opening.
When I tried viewing the webcast, I received a message that the event is not currently available.
I can hear the audio stream, but the video is not displaying.
The media player keeps on buffering, it plays then rebuffers.
I can't hear the audio stream on my computer.
I can view the webcast, but the slides are not changing.
My computer freezes when I try to access the event.
I can't see the video Stream.
The video won't play at all. What do I do?
What do I do if I'm behind a corporate firewall?